As Christmas draws ever closer we would like to advise you of some important details relating to our operations and deliveries over the festive period.

Our office will close on Friday 24th December and will re-open again on Tuesday 4th January when our usual prompt service will resume.

To guarantee your delivery arrives before Thursday 23rd December, please place any orders before Monday 20th December and ensure you order enough stock to last into the New Year.

If you have a request for a product or require any further information on any of this, please do not hesitate to contact the office on 01763 262050.

All of us here at Smith & Coburn would like to wish you a very happy Christmas and all the best for the New Year.

We have all enjoyed working with you in 2010 and look forward to our continuing partnership in 2011.

Metsä Tissue is a leading supplier of tissue paper products to professional users and households across Europe. Their Katrin brand provides high quality paper products for complete hygiene systems for the washroom and the workplace to industries such as hospitality, health care, industry and public services. Metsä Tissue is a member of the World Business Council for Sustainable Development, actively participating in sustainable forestry projects.
We wanted to add Katrin products to our range to offer increased choice to our customers that is high-quality, cost-effective and sustainably produced. This further demonstrates our commitment to offering customers products that are not only the best quality but also with strong sustainability credentials.
To learn more about Katrin products, visit www.katrin.com

Premier Cottages is an association of luxury holiday cottage owners established 10 years ago and now representing over 800 cottages and nearly 200 individual owners in England, Wales, Scotland, Isles of Scilly, Ireland and the Channel Islands. All properties featured by Premier Cottages are 4 and 5 star and many have Green Tourism certification. Smith & Coburn and distribution partners for cottages in the South West, KMC, are pleased to be supplying Premier Members with Ecover ecological cleaning products on a national level.
As a group not only can they buy at favourable prices but together they can make a very real difference to the environment.
We recently launched the offer along with Ecover at the Premier Cottages AGM in Stafford with Premier Cottages' Associate Director of Commercial Development, John Stocks and Ecover UK Sales Manager, Steve Mitchell (pictured).

As the business grows so does our team, we are delighted to welcome Alison Luckhurst in to the Smith & Coburn family. Alison has joined the company to assist in general administrative duties, market research and to help develop on-line sales and our overall marketing proposition. Having graduated last year, Alison has a broad and comprehensive skill set which will be a key part in the development of our business. Welcome!

It is extremely important to us as a business to constantly improve our environmental and sustainability credentials. Operations Director, Steve Coburn is currently attending a series of workshops to assist the company in gaining five modules to Environmental Standard BS 8555.
BS 8555 is the new British Standard that has been designed with small and medium-sized businesses specifically in mind. The standard provides a phased approach to implementing an Environmental Management system at our own pace. At the end of the process, we can have acknowledgment of compliance with BS 8555 or go for full ISO14001 certification, which will have been complied with through the implementation process.
Steve will attend the last course in January 2011 with us looking to be accessed in early February.